Frequently Asked Questions

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When can I expect the delivery of my order?

Delivery time is 8-13 business days. We process the order in 1-3 business days. After the order is processed, delivery takes 7-10 days. After shipping the order, we will send an email with information about the further progress of the order. We strive to make the order and delivery clear and quick.
Can I cancel the order?
You can cancel your order within 30 minutes of placing it. After that time, the order may already be in progress and cancellation will not be possible. If you are unsure whether you can still cancel your order, email us at Info@varsovialiving.com.
What is the return and exchange policy?
You have 30 days from receiving your order. This is the time to decide on a return or exchange. Contact our customer service team. We will start the process. You can find detailed information in our return and refund policy
What payment methods are available?
We gladly accept all major payment cards – Visa, Mastercard, Maestro, and American Express. We also accept PayPal, BLIK, Apple Pay, and Google Pay. If you want to know the details, check the payment terms.
Can I track my order?

After processing and sending your order, you will receive a tracking number. The tracking number will show the status of your order. Want to check the status of your order? Visit our order tracking portal and enter the tracking number.
Are my payment details safe?

When you complete your order, your payment information is sent to external payment systems. The payment systems process this data immediately.